Micro Loan
Servicing Software
Features
and options
Dashboard
All applications received online at a glance! Don’t lose track of the follow-ups you need to make thanks to our simplified tool. The reminder calendar is accessible to all users of the organization. The date and identity of the user who performed a task are noted in the client’s file. You will have quick access to applications, regardless of their status.
Automatic NSF Management
Managing NSF has never been easier! The days when you could spend hours processing transactions returned for default of payment are behind you! Within seconds, the file is uploaded from the financial institution, NSF transactions and fees are on file AND the customer is notified via automated emails. With M:ey, it’s so easy to be efficient!
Timeline
A feature that will change your work life! In one click, get an overview of a contract. Whether you want to email an account statement, consult the initial contract amount or view the current account status, you will appreciate the ease of working with this feature of the software. Changes to payment schedules like the invoicing of penalty fees or postponing a payment, are made quickly from the schedule and the figures are automatically communicated to the accounting system. Would you like a coffee?
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Automated Emails
Schedules, account statements, payment arrangements. No matter the subject: send an automated email within the software. No need to search for the customer’s email address or switch from one tab to another. Leave no margin for error and process more loan applications in less time with self-generated email responses! You think you’re dreaming?
Marketing
Yes! It’s possible! Did you know that you could boost customer retention by delegating marketing tasks? M:ey offers you to execute, manage and automate certain marketing tasks, such as mass emailing, personalized messages, reminders, lead follow-ups and much more!
Renewal date is approaching and your client still has not completed the application form? You can go about your business, M:ey takes care of communicating with users whose contracts are expiring. Automated emails are sent without you having to lift a finger! Renewal, submission of documents, contract signature: You won’t have to think about it anymore!
OPTIONS
And also take advantage of these optional features
Instant Bank Validation (IBV)
M:ey notifies you as soon as instant bank validation is completed from one of your users. Among the many advantages offered by the IBV, ease and speed are among the most accurate qualifiers that can be used. It allows to confirm the identity and other sensible personal informations needed for the analysis of a loan application. Stop waiting for users to send files! Just IBV!
Accounting Software
Designed specifically for your field, easy to use. Say goodbye to the unnecessary costs of other popular software available on the market! The accounting management related to microcredit is sophisticated and we know it.
Electronic Signature
Eliminate the waiting period and receive contract signatures faster! By allowing them to approve on their smartphone, customers no longer have to print, sign and email or fax their documents. It's now faster and easier than ever! (for everyone!)
Mobile Application
Mobile users devote 86% of their time to mobile and only 14% to computers. Reach specific users, with targeted content and utility. Do it in a non-intrusive way with instant notifications. Whether it's to generate renewals or a promotional campaign, it’s easier than ever to reach customers! (compatible with IOS and Android)
All it takes…is 4 clicks
Let’s say that a customer notifies you that he needs to defer an upcoming payment.
In 4 clicks, here is what the micro loan management software will do for you:
In 4 clicks, here is what the micro loan management software will do for you:
- Defer the payment selected and reschedule it at the end of the payment schedule.
- It gives you the option to add a deferral fee or not
- It adds the fee to the payment grid
- It creates the invoice for the deferral costs
- It creates the incoming payment for the deferral fee
- It sends an email to the client, informing him/her that the deferral has been completed and the amount of the penalty fee, if any.